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Thursday, May 28, 2015


OPPO N1 Troubleshooting

This is the OPPO N1 Android smart phone.

Back cover replacement ¶ 

My phone went skydiving without a parachute

The back cover has been broken or damaged ¶ 

After dropping your phone the back cover may be damaged.
Use this guide to replace the back cover

Motherboard problems ¶ 

My phone went for a little dip in the pool

Water damage to phone ¶ 

The motherboard could be fried and may need to be replaced.
Use this guide to replace the motherboard.

Speaker and headphone cover replacement ¶ 

Music so loud the cover cracked

The plastic cover has been damaged by some physical force ¶ 

The plastic cover protecting the speaker and headphone area has been damaged.
Use this guide to replace the speaker and headphone cover.

Device will not turn on ¶ 

Is it napping?

The phone has turned off and it will not turn back on ¶ 

This is a common problem. For a hard reset follow these steps:
Connect phone to a charger for about one hour even if the screen is black to make sure the phone is charged.
After this time disconnect the phone from the charger and let the phone sit for about an hour.
Finally push and hold the power button until the phone turns back on.

Malfunctioning charging cable or connection ¶ 

Inspect the charging cable and the wall outlet for debris or dirt. Try different outlets and cords to determine if it is a problem with the phone, charger or outlet.

Obstructed/bad dock connector ¶ 

Inspect the micro USB dock in the bottom of the phone for dirt, debris, obstructions or obvious damage. Clean the dock connector with a toothpick, brush, or compressed air. If the dock connector is broken you will have to replace it with the correct part.

Malfunctioning screen ¶ 

It is possible that the phone is on but nothing is visible because the screen is broken. You may wish to replace the screen using our guide.

O-touch area does not respond to touch ¶ 

O-no my o-touch won't work

Hardware issues ¶ 

It may be possible to replace the O-Touch area or to have the phone replaced by the manufacturer.

Software causes ¶ 

Try updating to the latest version of the software you are using. Early versions of Cyanogenmod were known to have this issue.

Swivel camera does not work ¶ 

The swivel camera was my favorite part!

Software fixes ¶ 

Make sure the swivel camera is selected and that the phone has space on it to store photos.

Broken camera ¶ 

It may be possible to replace the camera.

Rear camera does not work ¶ 

Say cheese!

Software fixes ¶ 

Make sure the rear camera is selected and that the phone has space on it to store photos.

Broken rear camera ¶ 

It may be possible to replace the rear camera.

Rapidly losing charge ¶ 

I wish I could use my phone right now!

Battery is broken ¶ 

You could consider replacing the battery.
Use this guide to replace the battery.

Software issues ¶ 

You may reduce the rate your phone loses charge at by using different applications or using your current applications for shorter time periods. You might also find the battery life is extended by reducing the brightness setting or turning off services such as wi-fi and bluetooth.

Loose home and volume buttons ¶ 

"Is this supposed to wiggle?"

The home and volume buttons are not firmly in place and move around ¶ 

Check this guide for instructions on how to remove the back plate to get to the buttons.

Broken SIM card tray ¶ 

I hope this replacement is SIMple.

The SIM card tray will no longer hold the SIM card ¶ 

Use this guide to remove the SIM card tray and replace it.

Cracked screen ¶ 

Clear as dirt.

I can't see anything behind the screen ¶ 

You may want to replace the screen if you cannot have the phone replaced by Oppo. You can see our guide on replacing the screen.
Use this guide to replace it.

I can still see what's going on behind the screen ¶ 

It is up to you whether it is worthwhile or not to replace the screen.

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